1 Star2 Stars3 Stars4 Stars5 Stars (6 votes, average: 5.00 out of 5)
acevpn-review-logo
  • Speed 81% 81%
  • Servers 78% 78%
  • User Experience 82% 82%
  • Support 80% 80%
  • Pricing 85% 85%

Overall Rating: 4 / 5

Official Information

support@acevpn.com

About AceVPN

Our AceVPN review gives you a detailed picture of why this is a streaming-friendly VPN.

Founded in 2009, AceVPN is managed by an American firm named SecureNet, LLC. It allows you to access a broad range of VPN servers situated in more than 50 locations. AceVPN also comes with free smart DNS streaming service that can unblock TV channels and streaming applications like Netflix, Hulu, BBC iPlayer and more.

AceVPN’s servers are built on high-speed gigabit network systems, allowing its users to experience the highest levels of speed, irrespective of their geographical locations. AceVPN is also platform-friendly, as it is available on a wide range of platforms.

Major Platforms that AceVPN support

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Windows

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Mac

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iOS

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Android

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Linux

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Router

AceVPN claims that it offers some of the best privileges to its users, that includes:
  • The best speed
  • Adequate privacy
  • Absolute anonymity
  • Server accessibility
  • Affordable price
To find out if it’s the real ‘Ace’ in the VPN marketplace, read this complete AceVPN review.

Table of Contents

Features of AceVPN

  • Secure protocols – OpenVPN, IKEv2, IKEv1, L2TP and PPTP
  • Accessibility to more than 100 streaming channels
  • Compatible with a broad range of devices
  • Industry-standard encryption (256-Bit AES)
  • Accessibility to the TOR network
  • Minimal configuration needs
  • High-speed Gigabit servers
  • Integrated Kill Switch
  • Free Technical service
  • Unlimited torrenting
  • Free Smart DNS Service
  • 7-day money back guarantee

Pricing Structure – Is AceVPN worth the buy?

Though AceVPN declares that it offers the best price in the market, their service costs are rather expensive as compared to some of their competitors. It comes with three service packages, out of which only two of them are subscription-based.

Premium VPN

$3.89

PER MONTH

Ultimate VPN

$11.67

PER MONTH

Unblock TV / Smart DNS

$0

PER MONTH

The Premium Plan that meets the fundamental privacy requirements of users costs as much as $4 per month. While it grants access to servers in over 20 locations, torrenting and P2P sharing are restricted.

Users can experience AceVPN’s comprehensive features only if they sign up for the Ultimate Plan. This package comes with access to servers in over 50 locations, along with unlimited torrenting and free remote installation.

On the other hand, the free Smart DNS or Unblock TV feature unblocks geographically restricted TV channels and streaming applications at zero cost.

Subscribers that are concerned about complete anonymity will be excited to know that AceVPN offers Bitcoin payment options to its customers. It also accepts conventional payment methods that include:

  • PayPal
  • Credit Card
  • Checks (Drawn on U.S. banks)

AceVPN also comes with a 7-day money back policy in an effort to promote customer satisfaction.

What Speed can you Expect from AceVPN?

In general, every VPN has got the tendency to decrease the levels of your internet speed. AceVPN is no exception. One smart way of choosing the right VPN service provider is to check if they have a reasonable level of network latency.

During our AceVPN review, when tested for the speeds, it displayed impressive results on local connections. But unfortunately, long-distance connections were disappointing. Especially with the U.S. servers, you will have to give up 90% of your actual internet speed.

Remember reading AceVPN’s servers are built on high-speed gigabit network systems? This claim could be at stake now.

Server Ping Download Upload
The United States 253 ms 8.48 Mbps 10.58 Mbps
Europe 52 ms 37.25 Mbps 25.76 Mbps
As you could see the above speed test results, AceVPN is certainly not the fastest VPN if you are really looking for one.

How Many Countries Does AceVPN’s Server Cover?

Just like how AceVPN restricts internet speed, it also limits the server accessibility for its users. While other VPN service providers come with extensive server coverage options, AceVPN is offering only 50+ server locations in 25+ countries all over the globe.

The complete server accessibility comes only with the Ultimate VPN package, whereas the Premium VPN users are allowed to access servers in the UK, US, and France.

Some of their server locations cover:

United States

United Kingdom

Canada

France

Germany

Australia

Norway

Russia

Swaziland

Sweden

Brazil

Egypt

Japan

Mexico

Singapore

User Experience: What do users say about AceVPN?

Unfortunately, AceVPN does not perform well when it comes to user-friendliness for various reasons.

Though AceVPN claims that it demands minimal configuration prerequisites, most of its users have been experiencing difficulty with the manual installation process. Other than the complicated installation approach, AceVPN users are also not happy about its signup process. It would require a user to provide loads of their personal information, including physical address while signing up, which challenges the credibility of its security policy.

At the same time, users love AceVPN for the following features:

  • A wide array of supported devices
  • Free DNS service
  • Customer support policy
  • Strong encryption
  • Great torrenting experience

Customer Support – Truly a comprehensive one!

AceVPN’s customer support team follows different approaches to assist its customers with their installation, learning and technical needs. To name a few, they have:

  • A Technical forum that allows users to discuss technical issues with qualified service staff.
  • A tech blog that showcases expertise on topics related to VPN services.
  • A knowledgebase that serves as an information bank and educates users with the required technical knowledge.

They also have an email support team, and their estimated response time is 7 or more hours. AceVPN should contemplate on extending their support policy with a live chat option that promotes immediate customer assistance.

Pros of AceVPN

  • Excellent device compatibility
  • Helpful customer service
  • Free smart DNS
  • No log policy
  • Unlimited Torrenting and P2P sharing
  • Unblocks Netflix

Cons of AceVPN

  • The 7-day money back guarantee has a hidden ‘$1 processing fee’
  • The signup requires loads of personal information that includes (Name, Email address, Physical address, Phone number)
  • Massive speed throttling
  • Limited number of servers
  • Torrenting comes only with the high-end premium plan
  • Laborious setup process
  • Allows only one connection at a time
  • Expensive subscription costs

Bottom Line

It is a ‘maybe yes, maybe no’ verdict for AceVPN, as the benefits and drawbacks are neck and neck. While it scores for some of its stunning features like Free smart DNS, device compatibility, professional customer service, streaming options, it does not stand up to the mark when it comes to pricing, speed, server locations and privacy policy.

AceVPN Frequently Asked Questions (FAQ)

What is AceVPN Unblock TV and how does it work?

AceVPN Unblock TV, also known as smart DNS streaming service, is a feature that unblocks streaming applications and TV channels from 13 countries all over the globe. It is a medium to stream your favorite TV channels or videos from Netflix, Hulu, Amazon Prime, BBC iPlayer and many more without buffering.

The setup process is DNS-based. Hence the configuration is simple and doesn’t require any software installation. AceVPN’s Unblock TV still works for you even if your device doesn’t support VPN or proxy.

Does AceVPN have a free trial option?

AceVPN is not free. It doesn’t offer any free trial option either. Even the ‘Free’ Smart DNS service comes with the premium and ultimate plans. Alternatively, AceVPN provides a 7-day money back option to customers.

Does AceVPN have a kill-switch?

Yes, Kill-switch is an integral feature of AceVPN. It prevents you from IP leaks by terminating your session during unstable internet connections.

Does AceVPN work with Netflix?

Yes, Netflix is available on both VPN and smart DNS service of AceVPN, permitting users to access geographically restricted content.

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