- Speed 79% 79%
- Servers 72% 72%
- User Experience 78% 78%
- Support 82% 82%
- Pricing 85% 85%
Overall Rating: 3.9 / 5
Though on the plus side it is based in a privacy-friendly place, it does come with certain downside. For instance, it has a small server network, which may make the user think twice before purchasing a subscription plan. Let’s get into the CactusVPN review and decide whether it’s worth the purchase like other popular VPN providers or not.
Table of Contents
What Are the Features of CactusVPN?
- Offers shared static IP address
- Customer support has several options to select from and their response time is also fast
- Offers no-logs policy
- Offers six different VPN protocols, PPTP, SSTP, SoftEther, IKEv2, OpenVPN and L2TP/IPSec
- Compatible with many devices like, Amazon Fire TV, Linux Ubuntu Routers, Game Consoles, Apple, Samsung, and Chromebooks
- Provides advanced functionalities like Internet Kill Switch, VPN Protocol Switching, and Application killer
- Easy to use Smart DNS
- Offers “Sort by speed” functionality to sort the servers based on speed
- Google Chrome and Mozilla Firefox VPN extensions
Pricing Structure – How Much Does CactusVPN Cost?
Like other VPN providers, CactusVPN also allows you to pay using your favorite credit or debit cards such as MasterCard, Visa, American Express and offers third-party payment gateways like PayPal or if a user wants anonymous transactions, Bitcoin and Altcoins are also available.
$4.99 billed monthly
$38.99 billed yearly
$12.99 billed quarterly
Speed & Performance – How Fast Is CactusVPN?
Also, it’s quite sad to see that CactusVPN opts for AES-128 standard encryption and still lags in this department. To put it in another way, it provides an average speed even after sacrificing on security. We give the same treatment to all the VPNs while testing them. Here also we did the same, and what we found was not that impressive based on their claims, such as lower AES-128 standard helps in performance.
|The United States||142 ms||44.99 Mbps||10.21 Mbps|
|Europe||84ms||44.28 Mbps||18.54 Mbps|
Where Are CactusVPN Servers Located?
How Is the Customer Support Service of CactusVPN?
Likewise, CactusVPN offers setup tutorials which includes instructional guides to set up the VPN on the supported platforms and devices, FAQs that answer most commonly asked questions, submit a ticket option to get a solution for any query or issue, which you cannot solve or find on their website and a live chat option handled by an actual human.
What Are the Pros of CactusVPN?
- Website and application navigation is a breeze for the noobs.
- It offers compatibility with multiple devices and platforms like Windows, macOS, Android, and iOS.
- Protects from DNS and WebRTC Leaks.
- Zero logs policy.
- It supports six different VPN protocols L2TP/IPSec, OpenVPN, IKEv2, SoftEther, PPTP, and SSTP with AES-128 Encryption.
- It offers a Kill Switch.
What Are the Cons of CactusVPN?
- Torrenting/P2P is allowed, but servers are limited.
- CactusVPN has a small server network. Only 23 servers in 14 countries.
- To make CactusVPN work in China is quite a hit or miss situation.
- No IPv6 protection.
- Sometimes speed goes down.
The customer support service is also excellent. It provides answers within an hour, compared to their competitors that take around 7 to 10 days. But digging further, we noticed that its speed is not up to the mark. It slows down and also the servers are minimal, P2P/torrenting also has more rules, and the AES-128 encryption standard is lower compared to other VPN providers.
Let’s Compare CactusVPN v/s:
|VPN Providers||Customer Ratings||Compare with CactusVPN|
Frequently Asked Questions (FAQ)
Is CactusVPN Good for Torrenting?
If you want positive news, yes, CactusVPN does allows torrenting. But the downside is that it’s allowed on only a few selected servers. However, presently, they have torrent-friendly servers only in three countries, Germany, Romania, and the Netherlands. Moreover, it’s only allowed on one subscription package VPN + Smart DNS and it’s a costly one.
So it’s evident that if anyone has purchased their subscription plan and wants to torrent files, they will experience slow speeds due to its limited P2P friendly servers.
Is CactusVPN Tested for Data or WebRTC Leaks?
Tested on dnsleak.com, browserleaks.com, perfect-privacy.com, ipleak.net, ipx.ac.
Also, before jumping into any conclusion, we made it clear that all their files are safe to install. For that, we put CactusVPN files through VirusTotal scan and as we expected, it passed without any trouble and gave a positive result.
On How Many Devices Can I Use CactusVPN?
Does CactusVPN Work in China?
VPN itself isn’t illegal in China, but due to its substantial restriction, it does become difficult to download and install your favorite software. CactusVPN claims that users won’t face any problem while using it in China if the users are using SoftEther protocol.
Does CactusVPN Offer an AdBlocker?
No, CactusVPN does not provide an Adblocker.
Does CactusVPN come with a built-in Anti Malware tool?
No, CactusVPN does not offer any feature like Anti-Malware with its application.
Does CactusVPN Offer a Free Trial Version?
Does CactusVPN Keep Log Files?
It’s quite surprising, as its one of the rarest VPNs that stays true to its words and doesn’t collect any personal information of the user. Of course, they do keep payment records but it has nothing to do with the connection log information.
Also, in their Terms of Service page, CactusVPN has mentioned
“CactusVPN have a guaranteed no-logs policy for our service. That means that we will not store any data relating to your activities while using any of our privacy solutions, and will not record, monitor, log, or store any of your information. CactusVPN also guarantees that none of your information will be passed on to a third party. We do not store any IP addresses, traffic logs, connection timestamps, used bandwidth or session duration information that could be traced to a single person.”
So if anyone asks to hand over any user’s information, for instance, any government agency, they won’t be able to find anything which can trace the user’s identification or any of their connection history.
How is the User Interface of CactusVPN?
How Do I Get a Refund from CactusVPN?
CactusVPN provides a 30-days money-back guarantee only if you cannot connect to any of its VPN servers, if the websites from the SmartDNS unblocked websites list is not opening or if the SmarDNS service is not working for you.
They will not make a refund if there’s any speed issue on the connected server, if the site you’re looking to unblock using SmartDNS service is not presented in their list, if your account is terminated by them due to any reason or their service does not support the OS or device they have not advertised.
Does CactusVPN work with Netflix?
Does CactusVPN provide a Kill Switch?
Yes, CactusVPN provides a built-in kill switch feature. But by default, it’s not on, so the user has to turn it on manually by going into the application’s settings to protect themselves from any accidental leaks due to Internet connection drops.
Can I Install CactusVPN on My Router?
Does CactusVPN Support Split Tunneling?
No, the Split Tunneling feature is not available with CactusVPN.
Is CactusVPN Deal Available?
Yes, CactusVPN offers deals on the annual and quarterly subscription plans. For the annual plan, there is a 35% discount and for the quarterly plan, it offers up to 14% discount.
How Strong Is the Encryption of CactusVPN?
CactusVPN supports six different types of protocols, L2TP/IPSec, IKEv2, PPTP, SoftEther, SSTP, and OpenVPN. However, it has opted for AES-128 encryption, which doesn’t look much impressive to us. Though there’s an advantage if you’re using an older device. This lowered encryption standard may prove helpful, because AES-256 an advanced version of the AES-128 encryption standard, which could put a bit of extra load on the computer’s CPU.
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