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hideipvpn-logo
  • Speed 81% 81%
  • Servers 78% 78%
  • User Experience 80% 80%
  • Support 79% 79%
  • Pricing 72% 72%

Overall Rating: 3.8 / 5

Official Information

1201 N Orange st #700
Wilmington, DE 19801,
United States

About HideIPVPN

In the large VPN market, HideIPVPN is one of the rapidly growing VPN providers. It’s a small but capable VPN provider with Moldovan roots operated by the U.S. based company, Server Management LLC, within the US legal jurisdiction.

Since its start in 2009 till now, it has managed to keep its position in the market through feature-rich packages and competitive offerings. It’s a basic VPN service provider, which doesn’t come with any extra fancy features but provides all the functionalities any decent VPN must have. It’s one of the rarest VPN providers that support SoftEther security protocol, which comes equipped with its client software.

Hence, to know further, let’s dig into this HideIPVPN review and understand whether it’s Yay or Nay.

Table of Contents

What Are the Features of HideIPVPN?

In our HideIPVPN review, we noticed some of the features that are helpful to all the users.
  • Offers SmartDNS service to all the connected users
  • Customer support is decently covered with useful FAQs
  • Provides proper installation procedures and manuals
  • Different protocols like SSTP, L2TP/IPSec, SoftEther, and OpenVPN are provided
  • Compatible with different OS’s and devices
  • The server list is small but it offers 28 different VPN servers from main locations like the UK, US, DE, NL, CA, LU, PL, LT, FR, and SG
  • Supports different payment methods like credit cards, bitcoins for anonymity, and PayPal
  • Setup option is easy and instant, in just one click, the VPN can be set up on any device like Android, iOS, Smart TV, Gaming consoles, Mac, Tablet, Wi-Fi routers, and PC
  • Strong encryption for Wi-Fi, internet connection, and your internet traffic. Also, advanced packet encryption to protect personal data from spies, internet service providers, hackers and authorities
  • Application Killer functionality to tell the VPN to stop a particular desktop program instead of all the applications if the VPN connections stop

Pricing Structure – How Much Does HideIPVPN Cost?

Plan Tenure Monthly Price Annual Price Billing Cycle
1 Month $6.99 $83.88 Monthly
3 Months $5.99 $71.88 Quarterly
1 Year $4.99 $59.88 Yearly

1 Month

Save 0%

$6.99 billed monthly

$6.99/month

1 Year

Save 33%

$83.88
$59.88 billed yearly

$4.99/month

3 Months

Save 15%

$20.97

$17.99 billed quarterly

$5.99/month

When it comes to the pricing of HideIPVPN subscription plans, there’s a variety in their plans. In our HideIPVPN review, we noticed that a user could select any subscription plan from the three that are one month, three months, and annual subscriptions.

Likewise, it accepts various payment methods to give more flexibility to the users. For instance, it accepts different types of credit cards like Visa, Master Card, American Express, and Diners Club. Also, a user can make the payment through PayPal, and if their priority is anonymity, they can even opt for Bitcoins.

Speed & Performance – How Fast Is HideIPVPN?

In our HideIPVPN review, we noticed that speed is not something attractive, though they claim, “Blazing fast speed.” Sometimes it goes below average. For instance, while connecting to its server in Luxembourg, the received download speed was around only 1 Mbps, whereas the internet connection offered about 30 Mbps.

While checking other servers, we noticed that it does show decent results, as well. Though the speed does get slowed down by up to 50%, the latency also increased by more than two times in some of the tests, for example, through the servers in London.

Due to this, we recommend the user to test once using the trial version as HideIPVPN provides some decent speed with some of its servers.

Where are HideIPVPN Servers Located?

Compared to other VPN providers, HideIPVPN server list is a bit small. It offers only 30 servers in just seven different countries but they serve their purpose pretty well. Also, it goes mainly for the US and European users as their servers are mostly over there and some of them are located in different locations like Asia and Africa if someone wants to connect from places that are far away.

United States

Germany

Poland

Netherlands

France

Lithuania

United Kingdom

Luxembourg

Canada

Australia

Singapore

Likewise, compared to the price range, the server availability is low. If the user is happy to use the VPN service with fewer servers located in a limited number of countries, then HideIPVPN can be advised or else if the user wants a choice and variety in the servers, then definitely they can check out other prominent VPN providers like NordVPN or ExpressVPN.

How Is the Customer Support Service of HideIPVPN?

Customer support service is something that often makes or breaks the deal for anyone, including VPN providers. If customers do not get a quick reply or if they have to wait too long for a simple query, definitely it will create a negative impression. Fortunately, HideIPVPN is not like the other VPN providers with poor customer service and it’s reliable in this area. This HideIPVPN functioning under Server Management LLC with the US legal jurisdiction offers impressive live chat support and a ticketing system, through which they can get a response within a few hours. Their staff is also friendly and knowledgeable.

Likewise, their comprehensive FAQ section is very detailed and well-guided, though there is one drawback, currently, they do not offer telephone support.

What Are the Pros of HideIPVPN?

  • It provides a Kill-Switch
  • It offers Smart DNS
  • Torrenting/P2P is allowed
  • Protects from IP and DNS Leaks
  • Provides SoftEther security protocol
  • Good compatibility for devices

Cons of HideIPVPN

  • The server network set is quite small
  • The pricing structure is a bit odd
  • Renewal plans are standard
  • It is limited to three simultaneous connections from one single account

Bottom line: HideIPVPN – Yes or No?

Overall, HideIPVPN provides a good service. But we have certain concerns about it, which lead to in-depth analysis. And, we think HideIPVPN is not something we would like to recommend to the users if they’re looking for a better VPN service, because it does come with certain drawbacks.

The server list is limited. It allows torrenting but only on specific servers in Germany and Netherlands, unlike other Torrent friendly VPNs that have a reasonable list of servers supporting it. And, if the user tries to torrent through any other server except the permitted servers, they will be warned and if it’s repeated, the account will be suspended without notification and refund. Speed is not so great and it provides only three simultaneous connections from a single account compared to others that allow five or more simultaneous connections.

Frequently Asked Questions (FAQ)

Is HideIPVPN Good for Torrenting?
We can’t say that HideIPVPN is completely a torrent-friendly VPN because torrenting is allowed only when Germany and the Netherlands are included in the user’s package. Other than that, servers like the US, UK, PL, FR, and CA don’t allow it. If any users try, they will be warned by the system, and if it’s repeated, their account will be suspended without any refund.
Is HideIPVPN Tested for Data or WebRTC Leaks?
Not every VPN provides equal quality. Some offer better, and some don’t. No doubt, reliable security like OpenVPN and AES-256 are given, but it doesn’t guarantee that it won’t leak your VPN connection. Users may think that a VPN connection provides them anonymity. But that’s not the case if there’s any connection leak. Due to that, your ISP (Internet Service Provider) will be able to know what activity you’re up to.

Luckily, HideIPVPN does not leak any information. In our review, we even made some tests regarding IP leak, WebRTC leak, DNS leak, and also tested for any Virus through Virus Total. And, it passed all the tests positively.

On How Many Devices Can I Use HideIPVPN?

Currently, HideIPVPN allows up to three simultaneous connections in one single account. It’s more like a drawback if any user wants to share the VPN connection with the others in the family as they may not be able to do so.

Does HideIPVPN Work in China?

Yes, HideIPVPN works in China. If you’re in China, you can make use of this VPN to view your favorite shows or access any restricted content, which is not allowed in China but accessible outside of it.

Does HideIPVPN Offer an AdBlocker?

No, Adblocker functionality is not offered by HideIPVPN.

Does HideIPVPN Come with a Built-in Anti Malware Tool?

No, it does not provide any functionality like Anti-Malware with its application.

Does HideIPVPN Offer a Free Trial Version?

Yes, HideIPVPN provides a 24 hours free trial VPN account. Apart from that, it also gives seven days free SmartDNS account on their premium servers. Moreover, they also provide HideIPVPN free offers, which may come handy for the people who think their service is costly.

Does HideIPVPN Keep Log Files?

On their website, HideIPVPN claims 100% online privacy, which means they provide anonymity for IP addresses while giving privacy for the user’s activity, location, and identity. But if we look through the Privacy Policy, it seems a bit different. For instance, it’s written that it may collect personally identifiable information of the user, by tracing how the user is interacting with the website, which doesn’t make it that susceptible yet. However, while doing our HideIPVPN review, we didn’t like a few things, such as:

“HideIPVPN may request proofs of your identity (card ID, driver license, etc.) if the order looks suspicious or if it is made from a high-risk country. The refuse to send the required documents will result in termination of your account, without any refund of amounts previously paid for this service.”

Digging in a bit deeper, mainly in Terms of Service page, we can say that it can disclose user information if it receives any subpoena with a gag order.

“HideIPVPN may disclose information, including but not limited to, information concerning a client, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. HideIPVPN assumes no obligation to inform the client that client information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, HideIPVPN may disclose client information where necessary to protect HideIPVPN and others from harm or where such disclosure is necessary to the proper operation of the system.”

Also, it’s based in the USA, which does come under the surveillance alliance. So, it has to comply with it without any choice.

How Is the User Interface of HideIPVPN?
At the time of selecting a VPN, it’s interface and easiness of use also play an essential role. Here, HideIPVPN, from the first look itself, is quite good and also well planned from most of the scenarios. It’s easy to use and lets the users connect to the VPN with one single tap and if it’s an application, it will not drain the battery fast as some do.

Likewise, if the users look through the website, they will agree that the website contains many technical details spread all over, and it’s very user-friendly and attractive.

How Do I Get a Refund From HideIPVPN?
HideIPVPN has a 30-day refund policy, which means you have 30 days from the date of purchase to cancel your subscription and get a refund. But it comes with a little twist, it allows only if you fail to connect to any of their VPN servers, or you can’t make use of the SmartDNS services provided by them. Also, it will not provide a refund if the issue is regarding speed.

Likewise, these conditions regarding refunds are available only for Linux, Mac, and Windows users. And, it’s not given for Android and iOS applications, as the purchases made via app store are subject to Google Play/iTunes refund policy.

Does HideIPVPN Work with Netflix?
Yes, it works with Netflix, and they even mention it on their website. If you go through the unblocked website list page of the site, you will find that it does not only give access to Netflix USA but also for other streaming services like Hulu.
Does HideIPVPN Provide a Kill Switch?

Yes, HideIPVPN provides a built-in Kill Switch for additional safety concerns. But again, it’s a bit complicated. A user has to nominate the applications they want to control using this feature. Likewise, this function is accessible through the “Application Killer” button located on the left-hand menu in the application.

Can I Install HideIPVPN on My Router?

Yes, HideIPVPN supports routers like TP-Link, D-Link, and DD-WRT. The TCP ports 1723 and 443 must be open, and also your router/firewall/ISP must allow pass-through for VPN/PPTP.

Does HideIPVPN Support Split Tunneling?

No, HideIPVPN does not provide this Split Tunneling feature.

Is HideIPVPN Deal Available?

Unfortunately, HideIPVPN does not provide any specific package deals, and moreover, it comes with a standard price.

How Strong Is the Encryption of HideIPVPN?

HideIPVPN is one of the VPN providers that offer users five different VPN protocols, OpenVPN, SoftEther, SSTP, PPTP, and L2TP/IPSec, along with 128-bit and 256-bit AES encryptions for all its connections. Likewise, encryption over SSTP, L2TP, and SoftEther SSL-VPN servers is 256-bit AES. OpenVPN makes use of 128-bit AES, and PPTP uses 128-bit MPPE. Additionally, HideIPVPN also makes use of RSA encryption, a public usage cipher, and even the new one 4096-bit key to provide secure encryption.

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