1 Star2 Stars3 Stars4 Stars5 Stars (4 votes, average: 5.00 out of 5)
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  • Speed 81% 81%
  • Servers 78% 78%
  • User Experience 82% 82%
  • Support 80% 80%
  • Pricing 89% 89%

Overall Rating: 3.8 / 5

Official Information

Unit 25A, 25/Floor,
Wing Hing Commercial Building,
139 Wing Lok Street,
Sheung Wan,
Hong Kong

About VPN.ht

VPN.ht is one of the Hong Kong based VPN providers released in 2014 by Wicked Technology Limited. At the time of their launching, VPN.ht partnered with the Popcorn Time BitTorrent platform but their partnership didn’t last long and it discontinued some time ago.

Like any other VPN provider, in our VPN.ht review also we found the same claims that their software offers complete anonymity on the Internet, which is even illustrated using some of the guides. Let’s take a look at it to know whether VPN.ht stays true to its words or not.

Table of Contents

What Are the Features of VPN.ht?

In our VPN.ht review, we noticed some of the key features, which are mentioned below:
  • Supports three different VPN protocols namely OpenVPN, PPTP, and L2TP
  • Supports Windows, Linux, and Mac OS X
  • Includes easy to use inbuilt SmartDNS feature
  • No-log policy
  • Smooth and responsive customer support
  • Unlimited speed and unlimited server switching
  • P2P/torrent friendly
  • Allows Netflix US
  • Accepts multiple payment methods like, credit card, PayPal, Paymentwall and even cryptocurrency for anonymity
  • Offers 30-day money-back guarantee on both the plans for first time users

Pricing Structure – How Much Does VPN.ht Cost?

VPN.ht is one of the affordable VPNs, which comes with two different subscription plans, monthly and annual. It provides a special promotional offer for the monthly plan’s first billing cycle.

If you are a first time user and you go for the 1 Month subscription plan, at first, it will charge you only $1.00. And from next month onwards, it will cost about $4.99 every month, making it $59.88 for the whole year. On the other hand, if you select an annual subscription plan, you will be billed $39.99 every year, making it only $3.99 per month, which is even lesser than the monthly subscription. Moreover, both the plans provide a 30-day money-back guarantee for first time users and both of them offer the same services and features.

1 Month

Save 80%

$1 billed for first month

$1/month

1 Year

Save 33%

$59.88
$39.99 billed every year

$3.33/month

Speed & Performance – How Fast Is VPN.ht?

VPNs slow down the speed. But how much is the main question. Some VPNs slow down the internet speed at such a level that browsing the Internet for regular activities become next to impossible and some slow down the speed at such a small extent that the users won’t even be able to notice it.

In our VPN.ht review, we carried out some speed tests using different servers from the USA and Europe. And we would rate it as manageable, which can let VPN.ht come in the pro column.

Server Ping Download Upload
The United States 123ms 28.73 Mbps 12.33 Mbps
Europe 39ms 88.93 Mbps 43.84 Mbps

Though EU speed was well accepted and it was within the range like any other good VPN, the US server was a little slower compared to the EU server.

Where Are VPN.ht Servers Located?

In our VPN.ht review, we noticed one thing that VPN.ht has a smaller number of servers compared to other top providers like NordVPN or ExpressVPN. It has only 128 servers in 24 countries. It’s something that we didn’t like as other VPNs provide ten times more than that.

United States

Australia

Brazil

Canada

Denmark

France

Germany

Hong Kong

United Kingdom

India

Italy

Japan

Lithuania

Luxembourg

Mexico

South Korea

Netherlands

Norway

New Zealand

Romania

Sweden

Singapore

South Africa

Moreover, with such a small number of servers, we thought that there might be some dysfunctional servers. But we’re glad to say that it didn’t turn out in that way. VPN.ht was working smoothly and it was very much alive.

How Is the Customer Support Service of VPN.ht?

We’re happy to say that, while doing VPN.ht review, we thought that the response time might be slow or our query altogether won’t be solved, as there’s no chat support. But the opposite happened. We contacted their support team by generating a ticket and within a day, we got a reply.

 

Their support ticket option is entirely hidden in the knowledgebase page. So, it’s something the users must pay attention to or else they might miss it. But once you click through it and select the department you want to contact, it will get easier. Moreover, they also provide an FAQ section and knowledgebase articles. However, there are not many FAQ’s answered or articles provided and it needs some work.

What Are the Pros of VPN.ht?

  • Offers fast download and upload speed
  • Allows P2P/torrenting on most of their servers
  • Netflix works with almost all servers
  • 256-bit AES strong encryption standard along with 128-bit AES, 64-bit Blowfish for OpenVPN, PPTP, L2TP protocols
  • Does not log any activity of the user
  • Customer support service is quick, responsive and friendly
  • Smooth installation process

What Are the Cons of VPN.ht?

  • Does not offer a kill switch
  • IP/DNS leaks detected
  • A limited number of supported devices
  • Belongs to Hong Kong Jurisdiction
  • Only three simultaneous connections from one single account

Does VPNSTORE.com Recommend VPN.ht?

Though it provides many features, for example, no-logging policy, torrent/P2P friendly, and Netflix on almost all its servers, it does have certain drawbacks that must not be ignored.

Firstly, it does not offer kill switch protection, which is provided like a primary feature. More to add, it couldn’t pass the VirusTotal scan and showed that it has an adware virus attached, and it even cannot pass the IP leaks. These are some of the issues that must not be ignored at any cost. Lastly, it comes under the jurisdiction of Hong Kong, which follows the laws of China and it’s questionable for the VPN business. All we can say is that there are much better VPN providers you can look into. We may not recommend VPN.ht unless is works on the IP leaks and adware virus issue.

Let’s Compare VPN.ht v/s:

VPN Providers Customer Ratings Compare with NordVPN
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Frequently Asked Questions (FAQ)

Is VPN.ht Good for Torrenting?

Many VPN providers turn away when it comes to torrenting or they will give it a second thought before putting this feature into action. Luckily, in our VPN.ht review, we found that it has no problem with torrenting.

So, yes, VPN.ht is torrent friendly, which supports torrenting on most of their servers. Though, like other top torrent friendly VPNs, it is adviced to stay away from those servers in countries that are not torrent friendly.

Is VPN.ht Tested for IP Leaks?
IP leaks are one of the notorious VPN plagues. If these types of leaks occur, it’s problematic as well as disastrous.

In our VPN.ht review, we were concerned about this and unfortunately, we got bad results. We tested VPN.ht through different means and the results were not pleasant.

Tested On: browserleaks.com (It Passed), perfect-privacy.com (It Failed), Google Chrome Extension Leak Test (It Passed), ipleak.net (It Failed).

From four different tests, two passed and two failed. Moreover, we also ran VPN.ht’s install file through a Virustotal scan and we found one adware, which worries us.

Based on these VPN.ht results, we can say that it not only exposes the physical location of the user but there’s a possibility that the adware we found may also collect data from every site visited by the user.

On How Many Devices Can I Use VPN.ht?

VPN.ht provides three simultaneous connections from the same account.

Does VPN.ht Offer an AdBlocker?

No, Adblocker functionality is not provided by VPN.ht.

Does VPN.ht come with a built-in Anti Malware tool?

No, VPN.ht doesn’t come with any built-in Anti Malware tool.

Does VPN.ht Offer a Free Trial Version?

No, VPN.ht doesn’t offer a free trial version. But, for the first time users, it provides 1 Month as a trial only at $1.00. From the next month, you will be charged $4.99 every month if you go for the monthly subscription plan.

Does VPN.ht Keep Log Files?

If you have prior experience of using a VPN, then you might be aware that many VPNs keep logs. So it is vital to check the logging policy, as many times it so happens that your ISP might not have an idea about your online activity, but your VPN provider might have a track of your activity. Digging into VPN.ht’s logging policy, we’re happy to find that they’re not logging any user information.

They stay true to their words:

“You value your privacy. So do we. We don’t keep logs, we don’t know the sites you have visited or the applications you’ve used.”

Moreover, we also went through its Terms of use and they admit that they do log certain information like registration details (email or payment) that are strictly related to subscription purchase.

3. Privacy Policy

“We are committed to your privacy and do not collect or log traffic data or browsing activity from individual users connected to our VPN.

When you register on the Site you will be asked to provide certain personal information, including your e-mail address and payment information. We will store this information, but will not share it with any third parties except as necessary to provide the features of the Service. For example, we may store your personal information on a third party server or we may use a third party analytics tool to understand how our Service is being used by customers. We will use your contact details to send you notifications about the Service and to respond to customer support requests. You may access and change your personal information by logging in to the Site.”

Hong Kong Jurisdiction - Free from 14 Eyes Alliance

If you look from outside, you’ll think that VPN.ht is based in Hong Kong, which is free from 14 Eyes Alliance. So, it’s good news, which is true because none of the alliances can do anything with VPN.ht to get information. But, there’s one issue. Hong Kong still has to follow the rules and regulations of China.

Though VPN itself is not illegal in China, VPN providers need the government’s approval before doing the VPN business and often they demand backdoor access. And due to this, the whole point of using a VPN becomes a question, and unfortunately, VPN.ht can be a victim of the government in this way.

How is the User Interface of VPN.ht?
Our test went well. Sometimes, it looks like the installation and log-on process will take ages but with VPN.ht, it got completed within minutes. Once we downloaded the client program from the main website of VPN.ht, within a few clicks, it got installed, and a colorful dashboard welcomed us. After selecting the server and entering the username and password, it connected within a minute after clicking on the Connect button. Overall, the experience was a breeze, for installing, running the client program, and browsing, as well.
How Do I Get a Refund from VPN.ht?

Both the plans of VPN.ht come with a 30-day money-back guarantee for first time users. If you’ve subscribed to any of their subscription plans for the first time and if you wish to cancel your subscription within the first 30-days from the date of purchase, you will get a refund without any issues or questions asked.

Does VPN.ht work with Netflix?

Yes, VPN.ht works with Netflix and more to add, it’s one of the few VPNs whose every server unblocks Netflix. It was quite surprising to us, as we were not expecting such a fantastic result, as Netflix is stringent regarding their policy and they have the technology, which helps in recognizing and blocking VPN servers.

Does VPN.ht provide a Kill Switch?

Unfortunately, Kill Switch functionality is not provided by VPN.ht, which can prove as a drawback because there won’t be any protection or the session won’t stay hidden once the internet connection drops.

Can I Install VPN.ht on My Router?
Yes, VPN.ht supports some of the routers such as Tomato, ASUS, and DD-WRT. They have also provided an instructional guide in the knowledgebase section to set up and configure routers with VPN.ht.
Does VPN.ht Support Split Tunneling?

No, VPN.ht does not support the Split Tunneling feature.

Is VPN.ht Deal Available?

No, VPN.ht does not offer any exclusive deals on any of their subscription plans. Moreover, they have only two plans, monthly and an annual plan with a fixed price.

How Strong Is the Encryption of VPN.ht?

Protocols and encryption used by the VPN are one of the crucial points, which must not be overlooked. Weak encryption can become dangerous if any hacker cracks into it and gains access to the user’s data.

Luckily, VPN.ht is one of the safest VPNs. It uses the robust OpenVPN protocol, which is one of the strongest VPN protocols. Also, VPN.ht is open sourced, which means it is maintained by the whole online security world. Also, it supports L2TP/IPSec and PPTP along with the parameters AES 128-bit and 256-bit for data, RSA-2048 for keys and SHA1 (160-bit) for HMAC.

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