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hidemyass-logo
  • Speed 88% 88%
  • Servers 85% 85%
  • User Experience 90% 90%
  • Support 89% 89%
  • Pricing 87% 87%

Overall Rating: 4.4 / 5

Official Information

United Kingdom
info@hidemyass.com

About HideMyAss

VPNStore’s HideMyAss VPN review was published after a thorough preliminary analysis of the client, pricing structure, speed tests, streaming capabilities, and more.

HMA is a UK-based provider founded in 2005. Initially, it emerged out as an Independent VPN provider. Later on, it got affiliated with the internet security giant AVG that develops Antivirus software for Windows, macOS, Android, and iOS. HMA proclaims to be the largest VPN service on earth that offers high-speed and reliable connections. It has a reasonably large number of server base in 290+ locations spread across 190+ countries.

Apart from the personal subscription plans, HMA comes with defined and tailored business plans that can protect a larger number of devices. Is HMA a truly comprehensive VPN provider that offers absolute privacy and security, or is it just another proxy that hides your IP address to access blocked websites? With our hands-on HideMyAss review, you will have all the answers.

Table of Contents

Features of HMA VPN

  • Encryption Standard: AES-256
  • Handshake Encryption : RSA 4096
  • Automatic Kill Switch: Yes
  • Version: 5.0.233
  • Tunneling Protocols : OpenVPN, IKEv2/IPsec
  • IPv6 Leak Protection : Yes
  • DNS Leak Protection: Yes
  • Ad Blocker: No
  • Simultaneous Connections: 5(personal plan) 30(business plan)
  • Data Logging: Partial logging
  • Bandwidth: Unlimited
  • Torrenting Capability: Limited
  • Split Tunneling : Yes
  • Browser Extension: Not Available
  • Netflix Accessibility: Unblocks Netflix
  • Server Details: 1000+ servers, 290+Locations
  • Business Headquarters: The United Kingdom
  • Lowest subscription cost: Free/$4.29 per month
  • Device Compatibility: macOS, Windows, Linux, iOS, Android, Routers

Additional Features of HMA VPN

  • The IP Shuffle feature in HMA VPN keeps changing your VPN IP address at regular intervals, which makes it hard for anyone to track your real, as well as your virtual location.
  • HMA passed our DNS and IP leak tests with flying colors, assuring that it does not leak your DNS and IP information.
  • HMA does not have an Ad blocking option. This implies that you are still visible to intrusive advertisers and even vulnerable to malware attacks.
  • As far as the platform compatibility is concerned, HMA does not support browser extensions, though it is available on all the other major platforms.
  • HMA’s auto-connect establishes a secure VPN connection automatically that keeps you protected on a new or untrusted Wi-Fi network.
  • Though HMA owns first-party DNS servers, some of them are Open DNS servers, which might collect and even sell your data.

Privacy

HMA is a VPN provider with a not-so-good privacy policy. The Jurisdiction of this VPN provider is in the U.K, which is in the 5 eyes of the 14-eyes surveillance program. And, you know why the 5-eyes Jurisdiction is not a desirable location for privacy enthusiasts.

HMA VPN promises to secure your privacy completely. But unfortunately, they keep track of your real IP address, accompanied by your VPN IP address and connection timestamps, using which they can easily trace back to an individual user and even their online activities. To wrap it all up, it is evident that HMA VPN doesn’t have an attractive logging policy.

Pricing and Payment Structure of HMA VPN

HMA offers both personal and business VPN solutions for users seeking a range of pricing plans, additional features, and discounts. The personal VPN subscription plans have four individual price tiers. Our HideMyAss VPN review breaks them for you as follows:

Plan Monthly Price Billing Amount Billing Cycle Benefits
1 Month $11.99 $11.99 Every month None
1 Year $6.99 $83.88 Every year 42% discount
2 Years $5.99 $143.76 Once in 2 years 50% discount
3 Years $4.29 $154.44 Once in 3 years 64% discount

1 Month

Save 0%

$11.99 billed on monthly

$11.99/month

3 Years

Save 64%

$431.64
$154.54 billed once in 3 years

$4.29/month

1 Year

Save 42%

$143.48

$83.33 billed every year

$6.99/month

HMA VPN’s monthly subscription plan is a bit pricey, while the long-term plan is a real bargain with a massive discount of 64%.

You can also secure your organizations’ network using HMA VPN’s business plans, which are classified as follows:

Type Billing User Account Parallel Connections
Monthly Cost Savings Annual Cost Savings
Plan 1 $23 Nil $156 43% discount Single 10
Plan 2 $46 $314 20
Plan 1 $23 $156 30
HMA VPN also has customized business plans that will grant access to multiple user accounts with a single subscription.

HMA has only a limited number of payments options, including:

  • Visa Card
  • Master Card
  • Amex Card
  • China UnionPay
  • PayPal

Unfortunately, it doesn’t support the anonymous Bitcoin payment method.
HMA VPN offers a benefit on a 7-day free trial and a 30-day money-back option. Though HMA offers a guaranteed 30-day refund policy, itโ€™s sketchy, as you will be refunded the entire amount, only if you have used less than 100 GB bandwidth without exceeding 100 sessions.

Speed & Performance โ€“ How Fast is HMA VPN?

When it comes to streaming geo-restricted content, HMA is not up to par. We picked a dedicated streaming server (Liberty Island) to access the U.S. version of Netflix, and it worked for us. But it was unfortunate that HMA showed incapability and inconsistency while accessing Netflix U.S. with other streaming IP locations available. With HMA VPN, you won’t be able to stream the following applications:
  • Hulu
  • Amazon Prime
  • BBC iPlayer (though it perfectly unblocked Netflix U.K.)

HMA VPN renders excellent P2P file-sharing support, though it limits the number of servers to 10. These dedicated P2P servers are optimized for a high-speed and secure file transfer.

HMA VPN has impressive levels of upload/download speeds and good network latency. The speed test results mentioned below are proof enough that HMA is a performing VPN.

Country Location Ping Download Upload
The United States New York 19ms 109.92 Mbps 27.21 Mbps
The United Kingdom London 98ms 106.25 Mbps 7.42 Mbps
Asia Japan 257ms 29.18 Mbps 5.37 Mbps

Server Coverage of HMA VPN

HMA VPN has a broad array of servers distributed across the Asia Pacific regions, Europe, the Middle East, Africa, and the Americas, some of which include:

United States

Australia

Brazil

Canada

China

Denmark

Egypt

France

Germany

Greece

United Kingdom

Indonesia

Hong Kong

India

Iran

Iraq

Israel

Italy

Japan

Kenya

United Arab Emirates

Malaysia

Mexico

Netherlands

Nigeria

Saudi Arabia

South Africa

Spain

Sweden

Switzerland

P2P Servers

Florida, U.S.A.

Miami, U.S.A.

New York, U.S.A.

Washington, U.S.A.

Seattle, U.S.A

London, U.K.

Paris, France

Frankfurt, Germany

Netherlands

Czech Republic

Streaming Servers

Donkey Town, U.S.A.

Florida, U.S.A.

Miami, U.S.A.

Germany

New York, U.S.A.

Liberty Island, U.S.A.

Usability

HMA VPN is an extremely user-friendly application to use. You can connect to any desired IP location of your choice with just one click. HMA has organized the VPN servers based on the country, streaming/P2P capabilities. The menu bar is seamless to navigate to different options. Talking about HMA’s customization, the client comes with the least customizable options, which still has room for improvement. Otherwise, the overall user-experience with HMA VPN is simple and straightforward.

Customer Support Service

HMA allows you to engage with their customer support team using a 24×7 live chat program, email assistance, and a ticketing portal. The support team is responsive, friendly, and proficient enough to come up with a resolution for user issues. HMA also has extensive and readily comprehensible resources on its website, including:
  • Beginner’s guide
  • Knowledgebase
  • Forum
  • FAQs

These resources can assist you with your basic installation and troubleshooting needs.

Pros of HMA VPN

  • Good speeds
  • Excellent customer support
  • Server locations
  • Business plans available
  • User-friendly client
  • Wide range of servers
  • 30-day moneyback option
  • 7-day free trial

Cons of HMA VPN

  • Logs user data
  • Based in 5 eyes Jurisdiction
  • No Bitcoin payment
  • Limited torrenting
  • Inconsistent content streaming
  • Expensive monthly plan
  • Does not unblock Hulu, Amazon Prime, BBC iPlayer

Bottom line – Is HMA VPN a safe/good VPN?

HMA masks your real IP address, virtually relocates you to a different country. Hence, it’s a good option for general browsing and accessing restricted content, especially the U.S. and U.K. versions of Netflix. It also comes with customizable business plans that will keep your organization’s security intact. On the downside, HMA VPN is located inside the five eyes. Moreover, it doesn’t have a firm no-logging policy, which might bother the privacy-conscious.

Let’s Compare HideMyAss VPN v/s:

Frequently Asked Questions (FAQ)

Does HideMyAss have a free trial?

Yes, HideMyAss VPN has a 7-day free trial that would require your credit information before signing up for it.

Is HMA Pro Safe?
Though HideMyAss VPN guarantees an absolute no-log policy, it has been accused of collecting user information in the past. Moreover, the privacy policy of this VPN provider states that it logs minor user information and stores it for 30 days, which makes HMA a not-so-safe VPN provider.
How strong is HMA VPN?

HMA VPN comes with an array of security features, including the military-grade 256-AES encryption, robust tunneling protocols, automatic Wi-Fi protection, an in-built kill switch, split tunneling, and more.

Does HMA work in China?

Right now, HMA VPN is not offering its services in China. It has also admitted that offering censor-free services inside China has been a challenging task to them, due to the substantial restrictions imposed by the Chinese Government.

How much does HMA cost?

HMA’s monthly subscription plan is going to cost you $11.99/mo. And as always, the longer you subscribe for, the cheaper it gets. HMA’s 3-year plan will cost a total price of $154.44.

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